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Make work simpler. Explore what fits.
Practical digital tools, free learning resources and a way to enquire about tailored digital services.
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Start free, browse a downloadable tool, or ask about a custom project.
FREE RESOURCE
15-minute coverage guide
Review a simple call-centre staffing example and compare available agents with required headcount. No purchase needed.
Open free guide →HINATA · DIGITAL DOWNLOADS
Workforce planning
Compare offline browser-based scheduling tools. Choose from manual roster editing to heuristic planning and Erlang C estimates.
Compare editions →HINATA · DIGITAL DOWNLOAD
SupportOps KPI dashboard
Review an offline reporting dashboard for prepared contact-centre CSV data. No live platform connection is included.
Explore dashboard · AED 179 →SHADOW · PROJECT ENQUIRY
Websites & digital workflows
Describe a website, dashboard or workflow idea and request a tailored scope and quote. Examples on this page are concepts, not client results.
Explore and enquire →Digital software purchases require review of compatibility, CSV formats and licence terms. Staffing estimates and scheduling suggestions are not guarantees of service level or legal compliance. SHTAWI Digital offers Hinata tools and a Shadow project-enquiry page.
Need help purchasing? If checkout is temporarily unavailable, contact SHTAWI Digital with the product name and your question. We can clarify availability and compatibility; no payment is collected through the enquiry form.